Christmas is coming, so don’t forget to order early to avoid any disappointment.
Office Opening Times
22nd December - Open as usual AM, closed from 1pm
23rd December 2017 - 1st January 2018 - Office will be closed.
The office will be open for limited hours between 27th to 29th December 2017 and we will aim to dispatch all orders within a suitable timeframe, however we will not be able to guarantee dispatches during this period. Normal office hours and deliveries will resume 2nd January 2018.
We offer 3 methods of shipment, and our Christmas Delivery times for each are as follows:
If you choose our Courier service: (this does not include scooters)
Last collection will be Thursday 21st December for delivery on Friday 22nd December (for most UK addresses). Please place your orders before 12pm on 21st to ensure we can dispatch the order for you. (providing it is held in stock)
No courier deliveries will be guaranteed during the period between Christmas and New Year. However, some depots are in operation and therefore orders placed between 23rd December and 27th December may be delivered on either 28th or 29th December 2017. Usual delivery times are resumed from 2nd January 2017.
All of our Pawtrekker scooters are dispatched via courier on a next day delivery service (UK Mainland only). Last guaranteed collection from our warehouse will be Thursday 21st December for delivery on Friday 22nd December (for most UK addresses). Please place your orders by Wednesday 20th December to ensure we can dispatch the order for you. There will be no deliveries on Saturday 23rd December. The depot is closed from Saturday 23rd December until 2nd January 2018, when usual delivery times are resumed. No deliveries will be dispatched during the closed period.
If you choose our Royal Mail service:
All of our Royal Mail orders are usually sent via either 1st or 2nd Class Royal Mail post. The last posting date for 2nd Class mail is Wednesday 20th December 2017 and for 1st Class mail is Thursday 21st December 2017.
Any orders placed after Thursday 21st December will still be dispatched, but can not be guaranteed to arrive.
Royal Mail’s Christmas 2017 posting dates and deadlines are as follows. Please place your orders before 12pm on the relevant deadline to ensure we can dispatch the order for you.
Wednesday 20th December 2017 – Second Class and Recorded Signed For
Thursday 21st December 2017 – First Class and Recorded Signed For
Friday 15th December 2017 - Austria, Denmark, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland
Saturday 16th December 2017 - Belgium, France, Ireland, Luxembourg
British Forces Post Office (BFPO)
Monday 11th December 2017 – Airmail to Static BFPOs